Delete my account

How to delete your Beepiip account and personal data, what is removed, and what we must keep. Last updated 17 July 2026.

1. How to delete your account

You can request deletion from inside the Beepiip app: open Settings → Account → Delete account, then confirm. You can also request deletion here without reinstalling the app, using the form below.

We verify each request against the account's email before processing it.

2. What is deleted

When your request is processed, we permanently remove:

Your profileName, email, phone, and saved addresses
Your preferencesFavourites, saved payment tokens, and notification settings
Your activityIn-app messages and support history not required for legal records

3. What we must keep

We retain a limited set of data where the law requires it — for example transaction and invoice records for accounting and tax obligations, and information needed to prevent fraud or resolve disputes. This data is kept only for the legally required period and then deleted.

Retained records are minimised and access-restricted.

4. Timeline and confirmation

We aim to process verified deletion requests within 30 days and will confirm by email once complete. If automatic deletion is unavailable for your account, our support team will complete it manually and keep you informed.

5. Need help?

Privacy team

[email protected]

Support

[email protected]

Request account deletion

Tell us who you are and we'll process your deletion request within 30 days.